Macdonald Linden Hall Hotel, Golf & Spa

Beautiful grounds, nice bedrooms, staff was friendly and helpful. Pool was nice although changing rooms could do with updating.

Staff were amazing, very helpful and friendly. I asked for an accessible room. Intending to have a room which was easy to go in and out with the dog. ( ie late night toilet trips) instead we ended up in an accessible room with lots of equipment to make daily living activities easier. This wasn’t really an issue just a bit stressful trying to keep a toddler from pulling the red emergency cords and obviously embarrassing when he pressed the panic button. Amazing professionalism from the staff when they came to reset it and clearly an oversight on my part when booking. We would definitely come back. Maybe as a treat to appreciate the luxury of the place and leave the toddler and the dog at home.

The room was lovely and clean and the beds were very comfortable the food that we had from the linden tree pub was beautiful we got it as room service and it was still nice and hot when it arrived breakfast was also lovely and fresh and last the spa was nice and relaxing it did get abit busy round the pool with not enough seating for everyone but apart from that it was fine I had a back massage at the spa the morning we left and that was lovely and relaxing

The location was perfect as an overnight stay ahead of a working day on Monday. The staff were helpful and friendly.

Reception on arrival very poor . Too busy on phone on arrival talking to house keeping for a room upgrade . After 10 minutes after her call ended checked in!!! No greeting hello anything 😭 1st impression was NILx0 shocking nearly walked out the door to go home on a very bad night weather wise ( Very icy cold and snowing at 7pm check in) 1st December 2023. At Linden hall hotel. Charged me £180 but corrected it finally 5 minutes later it was on booking .com at £119.20 room only and was charged for 2 breakfast at £18 per head X2 = £36. Total cost £155.20p. Treatments etc charged to the room. Sharon was her name very sharp,rude needs a learn or retraining in customer service very old school !!!!1/10 let's the full team down which all turned out to be outstandingfrom managers,spa staff,restaurant breakfast staff only. Bar man very good over and above and went that extra mile for us!.